Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Shipping Rates & Delivery Estimates
We are pleased to offer free standard shipping on all orders delivered within the United States and Canada.
| Shipping Destination | Estimated Delivery Time | Shipping Cost |
| United States (Continental) | 3 – 5 business days | Free |
| Canada (Domestic) | 5 – 7 business days | Free |
Note: Delivery to remote areas (e.g., Alaska, Hawaii, Northern Canada territories) may take additional time. We currently do not ship to PO Boxes or APO/FPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has been dispatched. The tracking information will be active within 24 hours.
Carriers
We partner with major national and regional courier services (such as USPS, FedEx, UPS, and Canada Post) to ensure reliable delivery. The specific carrier assigned to your shipment is determined at the time of dispatch based on destination and service availability to optimize delivery speed.
Customs, Duties, and Taxes
- For orders shipped within the United States: No additional customs, duties, or taxes apply.
- For orders shipped to Canada: All orders ship from our fulfillment center in the United States. All applicable customs fees, import duties, and taxes are the sole responsibility of the customer. We are not liable for delays caused by customs clearance processes.
Damages or Issues
Please inspect your order upon reception and contact us immediately at info@shokzasale.vip if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.